Frequently Asked Questions
Below are answers to some of our most frequently asked questions.
What payment types do you accept?
Our office accepts all payment types, including cash, checks, money orders, American Express, Discover, Visa, Mastercard, debit cards, and CareCredit.
What Insurance plans do you accept?
Do you take walk-ins?
We strive to see patients within 24 hours when they are having an emergency or are in pain. It is strongly recommended that you call us before coming into our office to avoid a long wait. We can almost always squeeze you in, either on the same day or the next day!
Do you offer gas, sedation, or general anesthesia (being "put to sleep")?
Our office does not provide nitrous oxide ("laughing gas") or any other forms of sedation for dental treatment; however, we strive to make patients feels as relaxed as possible, and have found that our practices do not typically require patients to undergo any sort of sedation for comfortable treatment. Dr. Nguyen's methods of dentistry highly value patient comfort, and he always takes care to make sure you feel absolutely no pain while receiving treatment. Many of our patients have remarked on Dr. Nguyen's gentleness and his skilled administration of local anesthesia (lidocaine/numbing shots). Many people have told us they don't feel anything at all when Dr. Nguyen gives a shot!
If you have extreme anxiety/fear of dental treatment, we may be able to prescribe you medication to help prior to receiving any treatment (you must be examined first). In extreme cases, we may also refer you to another dentist who can provide sedation.
What is the age range of patients you treat?
We treat all patients, starting from the age of 2. In some cases, children under the age of 10 may need to be referred to a pediatric dentist who is trained to manage younger patients with fear and/or difficult behavior.
I think I need a tooth pulled/filled/etc. How much will it cost?
Due to the complexity of dental disease, it is nearly impossible to diagnose dental problems without a visual examination of the patient and any necessary x-rays. This is true regarding all restorative dental procedures, including fillings, extractions, prosthetics, & periodontal treatment. In order to be given a cost estimate, you must be seen in our office first.
I just want a cleaning. Why do I need an exam & x-rays?
We strongly suggest you have an oral evaluation performed by the doctor before setting up an appointment for your teeth cleaning. This is for two reasons: 1) Regular exams help detect dental problems early on, before they get too serious (and costly!); and 2) Many adults have some form of periodontal, or gum, disease that does not respond to regular cleanings. Having an exam performed will allow the doctor to diagnose the health of your gums and prescribe the appropriate treatment.